Jack Spencer Walton

Experience

Technical Writer

Oracle | Full-time
October 2021 - Present

• Interviewed engineers and subject matter experts to draft technical content from scratch
• Updated the Cerner documentation for web content accessibility guidelines (WCAG)
• Composed UX copy and collaborated with designers using tools such as Figma
• Created back-end technical configuration documents and edited code blocks for style
• Analyzed source code and internal engineering communications in GitHub and Confluence
• Authored release notes, reference documentation, and emergency communications
• Prioritized multiple deadlines and projects using agile methodologies in Jira
• Edited testing guidelines for new product features and validated workflows
• Served a rotating seat on the Cerner Style Board and contributed entries to the style guide

Substitute Library Assistant

Kansas City Public Library | Part-time
September 2021 - January 2025

• Occasionally worked a variety of desks on an as-needed basis
• Maintained the membership database for the Special Collections and Archives using Microsoft Access
• Assisted patrons with reference needs using a variety of electronic and print information resources
• Provided on-demand technical support to patrons in the Technology Center

Undergraduate Research Assistant

University of Missouri - Kansas City | Part-time
August 2020 - May 2021

• Digitized a manuscript held at the Nelson Atkins Museum of Art
• Translated manuscript from French to English
• Published research in a peer-reviewed journal

Education

University of Missouri - Kansas City
Bachelor of Arts in English Language and Literature

• Magna Cum Laude (3.87 GPA)
• Minor in Medieval and Early Modern Studies
• Treasurer of the Medieval Studies Society